Canton, OH Service Advisor 45000 - 70000

Service Advisor – Experienced, Fast-Paced, Customer-Focused

Location: Canton, OH

Schedule: Monday–Thursday, 7AM–6PM (4-Day Work Week)

Lunch: 12–1PM daily (paid team lunch on Wednesdays)

Why This Role Rocks

  • 4-day work week – enjoy three-day weekends, every weekend

  • Competitive pay: $20–$30/hr base (commensurate with experience) plus a weekly bonus (10% of wage, based on 40 hours)

  • Team profit sharing – when the shop succeeds, everyone benefits

  • Paid holidays, earned vacation, and sick time after 90 days

  • Modern systems & coaching: ShopWare, AutoVitals, and ATI coaching

  • Strong team culture: Weekly meetings focused on growth, collaboration, and transparency (with paid lunch)

  • Team events: Disc golf, canoeing, and more

About the Shop

This is a high-performing, fast-paced automotive repair shop specializing in domestic and Asian vehicles (21 years and newer, gas and electric).
 With a strong reputation, loyal customer base, and consistent car count, the shop is positioned for continued growth heading into the busy season.

The culture is professional, efficient, and team-driven — built on clear communication, accountability, and mutual respect.

What the Service Advisor Will Do

  • Serve as the primary point of contact between customers and technicians in a high-volume environment

  • Confidently manage appointments, estimates, authorizations, and updates

  • Use ShopWare and AutoVitals to maintain transparency and efficiency

  • Educate customers on repairs and maintenance needs with honesty and clarity

  • Keep workflow moving smoothly while maintaining excellent customer experience

  • Contribute to a culture of integrity, teamwork, and continuous improvement

Ideal Candidate

  • 2+ years previous service advisor experience required (automotive repair environment)

  • Comfortable working at a fast pace with minimal ramp-up time

  • Strong communication and customer relationship skills

  • Organized, reliable, and decisive

  • Understands realistic compensation expectations for the local market

  • Team-oriented mindset with a desire to grow alongside a successful shop

Important Note on Experience & Expectations

This role is best suited for an advisor who can step in and contribute quickly.
 Due to current workload and upcoming seasonal demand, there is limited capacity for training someone brand new to the advisor role.

Candidates should have a clear understanding of the local market and compensation structure. Pay is competitive for the area and scales with experience and performance.

The Big Picture

This is not an entry-level position.
 It’s an opportunity for an experienced service advisor to join a thriving shop that values efficiency, teamwork, and work-life balance.

If you enjoy a fast-moving environment, realistic goals, and being part of a shop that’s growing the right way, this is a place where you can build a long-term career.


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