Automotive Service Advisor – 2993183
Service Advisor @Promotive posted 1 month ago in Automotive Repair , in European Email JobJob Detail
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Offered Salary $52,000 - $78,000 per year
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Career Level Advanced
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Experience More Than 5 Years
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Industry Automotive
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Qualifications Relevant Experience
Job Description
A fantastic, family-owned European repair shop in Houston, TX, with 39 years of making cars run like new, is on the hunt for an Experienced Automotive Service Advisor. This team is all about honesty, friendliness, and providing top-tier service to their loyal customers. After all, their new customers come from glowing referrals. They’re not just fixing cars; they’re building lifelong relationships with drivers and ensuring their rides get the best care possible.
The Automotive Service Advisor is a key role, bridging the gap between customers and the service department, ensuring everyone is on the same page, and making sure the experience is smooth, professional, and fun!
What You’ll Be Doing:
- Be the Hero of Customer Service: Greet customers with a smile, listen to their concerns, and provide clear answers. Building those solid relationships is what it’s all about!
- Master of Appointment Scheduling: Keep the schedule tight and the customers happy by booking maintenance, repairs, and other services.
- Cost Estimator Extraordinaire: Provide spot-on estimates for parts, labor, and service charges. You’re a pro at service writing and sales!
- Maintenance Guru: Advise customers on service recommendations based on vehicle mileage, manufacturer specs, and overall condition.
- Parts and Inventory Wizard: Keep an eye on parts orders, manage inventory, and ensure the shop has what it needs to get the job done.
- Communicator-In-Chief: Keep customers updated on their vehicle’s status, from the first check-in to the final “Your car’s ready!”
- Follow-Up Champion: Make sure the customer is 100% happy after service and resolve any concerns.
- Record Keeper: Stay organized and keep accurate records of all interactions, service history, and payments.
Bonus Points If You Know European Cars!
What They Offer:
- PTO and Paid Holidays (because you deserve it!)
- Ongoing Training to keep your skills sharp
- ASE Certification covered by the company
- Paid Training (They believe in you!)
- A TEAM environment (No solo acts here!)
- Opportunities for growth (Climb that ladder!)
- Work-life balance (Yes, really!)
This is a fantastic opportunity for an experienced Service Advisor looking to join a team that’s been rocking the automotive world for decades. Ready to drive your career forward? Let’s chat!
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