Dothan, AL, USA Service Advisor 70000 - 120000

Experienced Automotive Service Advisor – 3+ years experience required

Dothan, AL
Monday–Friday (No Nights or Weekends!)
Pay: $70,000–$120,000 per year (Salary + Performance Bonuses)

Are you an experienced Service Advisor who feels undervalued or overworked?

Tired of long hours, weekend shifts, and being treated like “just another employee”?

At this shop, we do things differently.

We’ve built a shop culture where team members are respected, supported, and empowered to succeed — because we know that exceptional customer service starts with a happy, motivated team.

When you join this automotive repair shop, you’re not just filling a role…
You’re becoming part of a family-like team committed to delivering top-notch service and building lifelong customer relationships.

About the Role

As a Service Advisor, you are the key connection between the customer and the technician. You’ll be responsible for:

  • Owning the customer experience from start to finish

  • Communicating customer concerns clearly to technicians

  • Presenting repair and maintenance recommendations confidently

  • Driving sales while building trust and long-term relationships

  • Keeping workflow organized and the team aligned

Service Advisors are powerful leaders at the front counter — and this role is critical to our success.

What We Offer

Work-Life Balance

  • Monday–Friday schedule

  • No late nights or weekends

Modern, Comfortable Shop

  • Clean, well-lit, air-conditioned facility

Great Pay + Bonuses

  • Competitive compensation with performance incentives

Outstanding Benefits Package

  • BC/BS Platinum & Bronze Health Insurance

  • Vision & Dental Options

  • Profit Sharing

  • Group Term Life Insurance

  • 401(k) with 3% employer safe harbor contribution

  • Employee Discounts

Career Growth & Development

  • Training, mentorship, and advancement opportunities

Supportive, Drama-Free Workplace

  • We don’t tolerate toxic attitudes — period

Skills That Will Help You Shine

The ideal candidate will bring:

  • Excellent customer service and sales ability

  • Strong communication and listening skills

  • Confidence presenting ALL recommended services (no “wallet thinking”)

  • Automotive knowledge and experience

  • Comfort with technology, typing, and modern communication tools

  • Team-oriented mindset and strong work ethic

  • Ability to work well with customers, technicians, and coworkers

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