Automotive Service Advisor – 2629371
@Promotive posted 2 months ago Email JobJob Detail
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Offered Salary $50,000 - $65,000 per year
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Career Level Intermediate
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Experience More Than 3 Years
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Industry Automotive
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Qualifications Relevant Experience
Job Description
Automotive shop in Farmingdale, NY searching for experienced Automotive Service Advisors to join their Truck and Car shop. Since its inception in 1991, this shop has established a reputation built on honesty, ethics, and high-quality service. We pride ourselves on maintaining a clean, organized work environment equipped with state-of-the-art technology and tools. Our team culture focuses on employee well-being, with a strong emphasis on work-life balance and career growth opportunities. As a growing business, we offer a supportive environment where our employees can thrive through continuous training and professional development. We specialize in servicing heavy-duty and medium trucks (both diesel and gas), working on a range of domestic, Asian, Euro, and some hybrid vehicles. Our shop is equipped with a dedicated team of experienced technicians.
We are seeking an experienced Automotive Service Advisor with 3+ years of experience. This role is perfect for someone looking to grow into a long-term career, as our shop offers numerous training opportunities and encourages professional development. The ideal candidate will possess a strong background in customer service, ideally with experience in diesel trucks and fleet management.
What they are looking for:
- Provide exceptional customer service, focusing on solving customer problems rather than aggressive sales tactics
- Manage service orders and coordinate between technicians and customers
- Oversee a busy shop with 80–90 work orders at any given time
- Work closely with our team of 3 advisors, a service manager, and office manager
- Contribute to an ethical, positive, and team-oriented work environment
- Minimum of 3 years of experience in a Service Advisor role
- Knowledge of diesel and gas trucks, heavy-duty/medium vehicles preferred
- Strong communication and interpersonal skills
- Positive, outgoing, and bubbly personality
- Ability to thrive in a busy environment
- Passionate about learning and professional growth
- Ability to stay organized and manage multiple tasks in a fast-paced environment
What they offer:
- Monday to Friday, 7:30 AM – 5:00 PM
- 401k
- Health, dental, and vision insurance
- Paid Time Off
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