Automotive Service Advisor – 2732036
@Promotive posted 2 months ago Email JobJob Detail
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Offered Salary $50,000 - $75,000 per year
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Career Level Intermediate
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Experience More Than 3 Years
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Industry Automotive
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Qualifications Technical Certifications
Job Description
Automotive shop in Philadelphia, PA searching for an experience Automotive Service Advisor to join their team. Join a dynamic and growing automotive and fleet service company with a strong commitment to serving clients with excellence. We need a Service Advisor who will be instrumental in managing contracts with a keen eye on compliance, audit-readiness, and superior client service. We are looking for someone with the drive to step into a management role over time.
Position Overview:
This is more than a Service Advisor role; it’s an opportunity to grow into a pivotal management position. Working closely with the company owner, this role will have direct mentorship to prepare you for leadership within our organization. Our goal is to develop you into a manager who will oversee service delivery and client satisfaction with an efficient and proactive approach.
What they are looking for:
- Act as the primary point of contact for high-profile fleet clients, ensuring exceptional service and meeting all contractual requirements.
- Ensure all auditable materials and compliance documentation are meticulously maintained and regularly submitted to the owner for review.
- Implement a “management-first” approach: actively anticipate client needs, organize service tasks, and oversee the entire team’s daily and weekly responsibilities.
- Provide clear, detailed direction and expectations to your team, ensuring accountability and timely task completion.
- Contribute to team development, coaching staff on best practices in service, communication, and efficiency.
- Sell services with integrity, focusing on building lasting client relationships rather than short-term gains.
- Monitor contract metrics and identify opportunities for improvement in processes, client communication, and audit compliance.
- 3+ years in a Service Advisor role, ideally in a fleet or high-volume environment.
- Strong understanding of fleet management, compliance, and audit requirements.
- Pragmatic, detail-oriented, and proactive problem-solver with a management-first attitude.
- Demonstrated ability to mentor and delegate, maintaining accountability among team members.
- Excellent organizational skills, with a track record of effective multitasking in a fast-paced environment.
- You’re a natural leader with a passion for developing others and take a proactive approach to managing people and tasks.
- You’re highly detail-oriented, capable of maintaining high standards in compliance for high-stakes contracts.
- You’re growth-oriented, eager to develop into a management role that shapes the future of the company.
- You value honesty, integrity, and dedication, seeing this role as a long-term opportunity.
What they offer:
- Health
- PTO
- Retirement plan
- Tons of training opportunities and will pay for certifications and host onsite training and send to training!!
- Provide uniforms
- Lunch room
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