Automotive Service Advisor – 2856443
Service Advisor @Promotive posted 2 months ago in Automotive Repair Email JobJob Detail
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Offered Salary $40,000 - $80,000 per year
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Career Level Beginner
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Experience More Than 1 Year
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Industry Automotive
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Qualifications Relevant Experience
Job Description
Located in Lake Geneva, WI this family-owned and operated automotive repair shop has been a trusted name in the community for over 21 years. We specialize in high-quality automotive repair and maintenance services, providing our customers with top-notch workmanship and exceptional customer care.
This shop is a clean, well-organized facility designed for efficient, stable, and interesting work. With a 5-day workweek (no weekends!), we prioritize work-life balance while ensuring a supportive and professional environment where your contributions are genuinely valued.
What they are looking for:
- Greet customers promptly and professionally upon arrival.
- Assess customer needs by asking relevant questions about their vehicle issues.
- Provide detailed explanations of recommended services and repairs
- Transmit information accurately between customers and service technicians to facilitate efficient repairs.
- Maintain accurate records of customer interactions and service history.
- Upsell additional services based on customer needs and vehicle condition.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
What they offer:
- Selling Skills Required
- Strong attention to detail and organized
- Strong customer service skills with the ability to build rapport with clients.
- Excellent communication skills for transmitting technical information clearly.
- Knowledge of automotive repair processes, including mechanical knowledge related to various vehicle systems.
- Familiarity with upselling techniques in an automotive context.
- Ability to work effectively in a fast-paced environment while managing multiple tasks.
- A proactive approach to problem-solving and addressing customer concerns.
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