Job Detail
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Offered Salary $50,000 - $75,000 per year
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Career Level Beginner
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Experience More Than 1 Year
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Industry Automotive
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Qualifications Relevant Experience
Job Description
Are you the go-to person who loves helping others and thrives in delivering top-notch customer service? This family owned and operated shop in Hastings, NE, is on the hunt for a Service Advisor to join their energetic and awesome team! If you’ve got a positive vibe, excellent organizational skills, the ability to stay cool under pressure, a knack for understanding vehicle needs, and a love for interacting with customers, this is the gig for you!
Why Jump On Board?
- Competitive Pay: Make between $50,000 – $75,000 per year, depending on your experience and skills. Cha-ching!
- Comprehensive Benefits: Health, dental, and vision insurance, plus paid time off and sweet employee discounts.
- Work-Life Balance: Enjoy a Monday-to-Friday schedule (no weekends!) with a chill 7:30 AM – 5:30 PM shift.
- Career Growth: Be part of a supportive team where your automotive knowledge is appreciated and rewarded!
Key Responsibilities:
- Customer Interaction: Chat with customers, get the lowdown on their service needs, offer clear recommendations, and make sure they have a smooth, stress-free experience.
- Repair Orders: Create spot-on repair orders, stay in touch with technicians, and keep customers updated on their vehicle’s journey.
- Customer Relations: Build rapport with customers by explaining estimates, timelines, and service details in a friendly and helpful manner.
- Service Coordination: Team up with the service department to make sure repairs are done right and on time—quality is key!
- Payment Handling: Handle cash / charge transactions with precision and accuracy (no room for error here!).
- Automotive Expertise: Use your auto know-how to answer customer questions and offer expert advice on repairs and services.
What You Need:
- Experience: At least TWO years of experience in automotive service writing or a related field. It’s a must!
- Knowledge: Solid understanding of mechanical repairs.
- Skills: Familiar with auto estimating and operations. You’ll need to work well with technicians and be able to communicate technical info in a way that makes sense to customers.
- Payment Handling: Be proficient in handling cash transactions and processing payments accurately.
- License: You’ll need a valid driver’s license to cruise around town!
The Perks:
- Access to health, dental, and vision insurance.
- Paid time off because we all need a break to recharge.
Ready to make a difference at this amazing shop? Come join the team and help keep our customers’ vehicles running smoothly while having fun doing it!
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