Automotive Store Director – 2848739

Shop Manager @Promotive in Automotive Repair
  • Ellicott City, MD, 21209 View on Map
  • Post Date : December 8, 2024
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Job Detail

  • Offered Salary $100,000 - $150,000 per year
  • Career Level Advanced
  • Experience More Than 5 Years
  • Industry Automotive
  • Qualifications Relevant Experience

Job Description

We are seeking an Automotive Store Director to lead operations, drive team success, and deliver an exceptional customer experience. Founded in 1999, We have grown to become the region’s premier automotive repair and maintenance service provider. With 10 locations and a stellar reputation for excellence. We are proud to be a local leader in the automotive service industry, and we’re looking for leaders who share our vision of success. If you’re ready to lead a team, drive operational success, and make a lasting impact in the automotive service industry, we’d love to hear from you!

 

Position Overview

As an Automotive Store Director, you will be responsible for overseeing day-to-day operations, managing staff, and ensuring that every customer receives top-notch service. This is a hands-on leadership role requiring operational expertise, a passion for customer service, and strong team-building skills.

 

What they are looking for:

  • Leadership & Team Management: Recruit, train, and develop a high-performing team of service advisors and technicians. Foster a culture of excellence, collaboration, and accountability.
  • Operational Excellence: Oversee daily shop operations, including workflow management, inventory control, and adherence to safety standards. Maintain a clean, organized, and efficient work environment.
  • Customer Experience: Ensure all customers receive outstanding service. Build lasting relationships by addressing concerns, providing solutions, and exceeding expectations.
  • Sales & Financial Performance: Drive revenue growth by meeting and exceeding sales goals. Monitor KPIs, manage budgets, and ensure profitability.
  • Community Engagement: Company representative within the community. Build partnerships and promote the brand through local outreach initiatives.

 

Qualifications

  • 5+ years experience in automotive service management.
  • Exceptional leadership and team-building skills.
  • Strong communication and problem-solving abilities.
  • Proficiency with shop management software and financial analysis tools.
  • Commitment to delivering superior customer service.

 

What they offer:

  • Competitive salary with performance-based bonuses.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Opportunities for professional growth and advancement.
  • A supportive team environment within a thriving company.

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