18 April, 2023

Interview Questions for Automotive Shops

  • What are the most common repairs or services that this auto shop typically handles?
  • Can you tell me about the team dynamic here and how the technicians work together?
  • What types of tools and equipment do you have available for technicians to use while on the job?
  • How do you prioritize work orders and manage time to ensure that repairs are completed efficiently and effectively?
  • How do you stay up-to-date with emerging automotive technologies and industry developments?
  • Can you walk me through the process of diagnosing and repairing a complex issue in a vehicle?
  • How do you handle difficult or dissatisfied customers, and what steps are taken to prevent or resolve customer complaints?
  • How do you ensure the quality and safety of repairs before returning a vehicle to its owner?
  • Can you tell me about any additional training or professional development opportunities that are available for technicians within the company?
  • What do you see as the biggest challenges facing the automotive industry in the next 5 -10 years, and how is this shop taking steps to address those challenges?

More Resources

5 Things to Avoid When Interviewing for an Automotive Career

Congrats – you’ve made it to the home stretch in your job search, and you’re ready to take the next step in your automotive career....

Read More


Announced on February 7, 2024 by Repair Shop of Tomorrow   Repair Shop Of Tomorrow is proud to announce a strategic partnership with Promotive, a...

Read More

How Social Media Can Elevate Your Automotive Career

Social media is an increasingly powerful resource and by following our top 10 accounts to follow on social media, you’ll elevate your automotive industry career...

Read More

Why DVI Experience is Important for Auto Techs

In a recent AutoTechIQ live event, the Promotive team—Amy Gerardi, Joelle Pollak, and Lisa Coyle—shared insights on the intricacies of recruiting automotive technicians with Digital...

Read More