Racine, WI Service Advisor 40000 - 55000

Service Advisor – Where Wrenches Meet Warm Welcomes

Base Pay $40,000 – $55,000 Depending on Experience

Weekly & Monthly Bonuses (Annual Potential to earn additional $45,000 – $50,000 in bonuses!)

Monday – Friday

This shop is family-owned and proud of it. It’s the second location under the same ownership, and it’s built on a clear philosophy: embrace modern technology, treat people right, and leave the old-school, high-pressure tactics in the rearview mirror. Communication is everything, and customers are always part of the solution—not just a number on a ticket.

The Shop Vibes

Forget the dark, dusty garage stereotype. This place runs with six bays, four lifts, and a focused workflow—handling under 25 cars per week with care and precision. The workload is about 75% domestic and 25% European, and every repair comes with a healthy dose of customer education. No aggressive upselling here—just transparency, teamwork, and trust.

The shop runs on tools and tech like Autel, Snap-On Zeus, Tekmetric for both SMS and DVI, and Shop Genie for CRM. They’re backed by coaching from The Institute, so process improvement and personal growth are the real deal.

The current team includes a full stack of techs from A to GS level, plus admin and front desk support. Now, they’re looking for a new Service Advisor to complete the crew.

The Role: Service Advisor

This person is the voice of the shop—equal parts communicator, problem-solver, and team builder. They should have strong sales chops, exceptional phone and computer skills, and a knack for part sourcing. Just as important is a willingness to grow with the team and help push things forward.

Key Skills:

  • Sales and service know-how

  • Excellent phone etiquette and computer comfort

  • Confidence with sourcing parts and working with vendors

  • A team-first mindset and leadership potential

Schedule & Pay

  • Hours: Monday–Friday, 7:30 AM – 5:30 PM

  • Base Pay: $45K – $55K

  • Bonuses: Additional $45K – $50K annually based on weekly and monthly KPIs

Perks & Benefits

  • Medical Insurance

  • 401K: 3% match

  • Paid Time Off

  • Sick Time

  • Paid Holidays: All major holidays, plus Black Friday, Good Friday, and the full week between Christmas and New Year’s

  • Training Support: Paid ASEs, online and local training—plus, for the right candidate, potential tuition coverage for a technical degree

If you love cars, people, and problem-solving—and want to work somewhere that actually walks the talk—this might just be your next garage home.

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