Parts, Production & Estimating Specialist
Independent NAPA AutoCare Facility – Award Winning, High Volume Shop
A well-established, high-performing auto repair shop is seeking an experienced Parts, Production & Estimating Specialist to support our daily workflow, parts management, and estimating process. This is a non-customer-facing role that works closely with our Service Advisors, Technicians, and leadership team to keep the shop running smoothly.
We are a fully digital shop using Autovitals for DVI and Protractor for shop management. The ideal candidate is organized, detail-oriented, experienced in automotive operations, and confident managing multiple priorities in a fast-paced environment.
Responsibilities
Production Coordination
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Manage and organize daily workflow for technicians
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Track job progress and adjust scheduling to avoid delays
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Maintain accurate status updates for all vehicles in the shop
Parts Management
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Source, order, and track parts for all repairs
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Verify parts accuracy before distributing to technicians
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Handle returns, cores, warranties, and vendor communication
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Keep all documentation updated in Protractor
Estimating
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Build accurate estimates using technician notes, inspections, and DVIs
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Confirm pricing, labor times, and margins
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Update estimates promptly to support customer approvals
Communication
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Communicate job status, parts delays, and changes with Service Advisors and techs
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Report recurring workflow or vendor issues to management
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Document all work clearly and consistently
What We’re Looking For
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Minimum 3 years automotive experience (Service Advisor or parts background preferred)
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Strong understanding of repair processes and parts sourcing
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Experience with shop software (Protractor, Autovitals, or similar)
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Excellent organization, follow-through, and attention to detail
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Ability to communicate clearly with technicians, Service Advisors, and leadership
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Reliable, process-driven, and comfortable in a fast-paced environment
Pay & Benefits
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$65,000–$75,000 base salary
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Hourly or salary option with production bonuses
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Medical, dental, and vision (100 percent employer-paid in 2026)
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Company-paid life insurance
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PTO and paid holidays
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ASE reimbursement (upon passing)
Schedule
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Monday–Thursday: 8:00 AM–5:30 PM
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Friday: 8:00 AM–1:00 PM
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43-hour workweek
About Us
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NAPA AutoCare affiliated
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Fully digital workflow
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Consistent workload (approximately 171 vehicles per month)
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ARO: $1,271
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Winner of “Shop of the Year” award