Medfield, MA 02052, USA Service Advisor 68000 - 100000

Automotive Service Advisor – $80K–$100K+ – No Weekends

Location: Medfield, MA
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Compensation: Base Salary + GP Bonus Structure
Earning Potential: Base Salary $68,000 (PLUS Weekly GP Bonuses) – Earn over $100k+ Annually with Bonuses!
Pay Schedule: Weekly

Position Summary

Promotive is hiring an experienced Automotive Service Advisor for a highly respected, family-owned repair shop in Medfield, MA. This is an excellent opportunity for a customer-focused professional who enjoys building relationships, selling automotive services, and being part of a close-knit team environment.

This shop has been serving the community for decades and has built a strong reputation for honesty, quality repairs, and outstanding customer service. If you’re looking for a stable Monday–Friday role with strong earning potential, paid training, and a supportive team culture, this could be the right fit for you.

Key Responsibilities

  • Greet customers and build strong relationships through exceptional customer service
  • Create repair estimates and explain recommended services clearly and professionally
  • Sell maintenance and repair services while helping customers prioritize vehicle needs
  • Source and coordinate parts for repairs and scheduled services
  • Communicate effectively with technicians throughout the repair process
  • Monitor repair progress and provide timely updates to customers
  • Maintain accurate records using shop management and digital inspection software
  • Help drive shop performance through strong sales and customer retention

Qualifications

  • 2+ years of experience as an Automotive Service Advisor or Service Writer
  • Strong sales and customer communication skills
  • Automotive repair knowledge and estimating experience preferred
  • Ability to upsell maintenance and repair services ethically and confidently
  • Experience working in an independent shop or dealership environment
  • ASE certifications preferred
  • Valid driver’s license required
  • Must be able to pass a background check and drug screening
  • Positive attitude and strong team-oriented mindset

Compensation & Benefits

  • Base salary starting around $68,000 plus GP bonus opportunities
  • Total earning potential of $80K–$100K+ annually
  • Weekly pay schedule
  • Potential weekly bonus opportunities
  • Medical insurance available (shop contributes toward coverage)
  • Dental insurance with employer contribution
  • Vision insurance available
  • 401(k) with 3% match after one year
  • Paid vacation and PTO
  • 6 paid holidays
  • Paid training and continued education opportunities
  • Uniform shirts provided
  • Unused PTO paid out at end of year
  • Monday–Friday schedule — No weekends

Why This Shop Stands Out

  • Family-owned and operated business with decades of community trust
  • Stable, long-term leadership and supportive ownership
  • Strong team culture with company events and team outings
  • Modern technology including Tekmetric, AutoTech IQ, Snap-On, and Autel equipment
  • ATI coaching and ongoing professional development
  • Clean and organized independent repair facility
  • High average repair order values and strong customer base
  • Team-focused environment that values personality and culture fit

If you’re an Automotive Service Advisor who enjoys helping customers, working with a strong team, and being rewarded for your performance, we’d love to connect with you. Apply today and explore this opportunity in Medfield, MA!