Rockville, MD Service Advisor 50000 - 70000

Automotive Service Advisor/ Social Media Coordinator

Rockville, MD

Monday through Friday

Earnings up to $70k per Year

Join a Premier European Automotive Team in Rockville, MD!

Are you a customer-focused professional who thrives in a fast-paced, high-touch environment? Do you have a sharp eye for detail, strong communication skills, and a knack for creating engaging content on social media? If so, we’re looking for you to join our growing team as a Service Advisor/Social Media Coordinator.

About Us

We’re a highly respected European automotive repair shop in Rockville, MD, known for our expert work with BMW, Mini, Mercedes, Audi, Volkswagen, and Porsche. Our clients trust us because we combine dealer-level diagnostics with a hometown, family-style experience.

We believe great service starts at the front counter—and that’s where you come in. You’ll be the face of our shop, the go-to person for our A+ clientele, and a key member of a team that truly values collaboration, communication, and top-tier service.

Why You’ll Love It Here

Work-Life Balance: Monday through Friday, 8:00 AM to 6:00 PM — weekends off

Compensation: Commission-based pay structure with realistic earning potential of $70,000 per year

Social Media Involvement: Use your creativity to connect with customers online and help us showcase our brand

Team Culture: We celebrate wins together with team-building activities like go-karting and fishing trips

Outstanding Clients: Our customers are loyal, respectful, and appreciate high-quality service

What We’re Looking For

  • Strong Customer Service Skills: You genuinely enjoy helping people and problem-solving with empathy and professionalism
  • Attention to Detail: You catch what others miss and take pride in accuracy, from repair orders to customer updates
  • Social Media Skills: Confident using platforms like Instagram, Facebook, and Google to promote services and shop culture
  • Automotive Experience (preferred but not required): Familiarity with repair shop operations is a plus

Perks and Benefits

  • Health insurance (62% of the premium covered)
  • Aggressive 401(k) match
  • Paid training and ongoing professional development
  • PTO: 10 days after 12 months, scaling up to 20 days after 5 years
  • Comfortable, climate-controlled shop environment
  • Supportive, growth-focused team

Your Day to Day

  • Welcome and assist customers in person, over the phone, and via digital platforms
  • Write accurate and clear repair orders
  • Communicate with technicians and manage job timelines
  • Provide updates and recommendations to customers throughout the repair process
  • Support the shop’s online presence with creative, engaging social media content

    Apply Today

    Ready to be the heart of a high-performing European auto repair shop? We’re excited to meet you.

    Interviews are flexible — before work, after work, or even on weekends for the right candidate.

    Take the next step in your career right here in Rockville, MD.