Terre Haute, IN, USA CSR/Customer Service Rep 40000 - 50000

If you’re the kind of person who can juggle phones, customers, and chaos — and still make people feel taken care of — Finzel’s Mastertech wants you on the front line.

Key Highlights

  • $40,000–$50,000/year
  • Established 35-year shop with strong reputation
  • Brand new, modern facility
  • High-energy, team-driven environment
  • Monday–Friday schedule (no weekends)
  • Growth opportunity in a busy, high-volume shop

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply
Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About Finzel’s Mastertech

Finzel’s Mastertech is a trusted name in Terre Haute for over 35 years. We operate a high-volume, full-service shop in a brand-new facility, offering everything from maintenance to complex repairs, ADAS, and EV service.

Our front desk team is critical to our success — setting the tone for every customer experience.

What You’ll Do

  • Answer incoming calls and schedule appointments
  • Check customers in and out efficiently
  • Use shop systems like Tracs, AutoVitals, and Kukui
  • Coordinate customer transportation (including driving when needed)
  • Communicate clearly with customers and service team
  • Keep the front desk organized and running smoothly

What We’re Looking For

  • Customer-first attitude with strong communication skills
  • Ability to multitask in a fast-paced environment
  • Basic automotive understanding (preferred)
  • Experience with shop software (or ability to learn quickly)
  • Valid, clean driver’s license
  • Reliable, organized, and professional

Schedule

  • Monday–Friday
  • 8:00 AM – 5:30 PM
  • 1-hour lunch
  • No weekends

Benefits

  • Health care options (after eligibility period)
  • Paid time off
  • Team-oriented work environment
  • Modern facility with updated systems
  • Long-term stability with an established business

If you thrive in a fast-paced shop and enjoy helping people while keeping things moving — apply today.

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