East Rochester, NY, USA Service Advisor 70000 - 150000

Experienced Service Advisor / Manager – High Volume Shop | $125K OTE | No Weekends

$70,000–$80,000 Base + $125,000 OTE
65 Cars/Week | ~$900 ARO | Tech-Forward Shop

Top Reasons to Consider This Opportunity

  • Proven earning potential with a clear path to $125K
  • Consistent high car count (65+/week) — no feast or famine
  • Strong ARO (~$900) — you’re working with quality tickets
  • Monday–Friday schedule — no weekends
  • Tech-forward shop (Tekmetric + AutoVitals) — no outdated processes
  • Structured, process-driven environment with training and support

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply
Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview.

Candidates who complete the Paige interview get priority.

About the Shop

We are a family-owned, high-performing independent repair shop built on systems, accountability, and team culture.

  • 80% Domestic/Asian, 20% European (including Tesla work)
  • Digital-first operations (paperless workflow, modern systems)
  • Clean, well-lit, organized facility
  • 5 bays (expanding), steady workflow, no chaos

This is a process-driven shop, not a reactive one. We operate with intention and expect our team to do the same.

The Role

We are hiring a Service Advisor / Manager who can perform at a high level in a structured, fast-paced environment.

You will be responsible for:

  • Converting inbound calls into booked appointments (no price quoting)
  • Managing workflow and dispatch
  • Overseeing parts ordering, returns, and organization
  • Supporting front-of-house operations and team coverage as needed

This role requires someone who is organized, decisive, and performance-focused.

What We’re Looking For

  • 5+ years of Service Advisor experience
  • Strong phone and sales skills
  • Highly organized and process-oriented
  • Comfortable using shop management and digital tools
  • Coachable and open to structured training

Dealership advisors are welcome, but must be willing to adapt to an independent shop environment focused on proactive service and accountability.

Compensation

  • Base Salary: $70,000–$80,000
  • On-Target Earnings: $125,000
  • Performance-based bonus tied to advisor production and shop results

Benefits

  • Simple IRA with 3% match
  • Health insurance contribution ($250/month)
  • Gross profit bonus opportunities
  • 5 sick days
  • 1 week vacation 
  • Paid birthday off
  • Paid holidays
  • Paid week off between Christmas & New Year (based on performance)
  • ASE certification reimbursement
  • Employee discounts on repairs
  • Paid uniforms

Schedule

Monday–Friday
8:00 AM – 5:30 PM
No weekends

Who This Is For

This role is for a top-performing advisor who wants:

  • Consistent volume
  • Strong income potential
  • A structured, professional environment
  • A shop that values process, performance, and growth

If you are used to coasting or waiting on work, this is not the right fit.

Apply Now

If you are a driven Service Advisor ready to step into a high-performing shop with real earning potential, apply today.

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