Bismarck, ND Other 45000 - 65000

Tire & Wheel Specialist

Bismarck, ND
Monday to Friday (Seasonal Saturdays required)
$45,000 – $65,000/year (Base + Commissions + Bonuses)

We Speak “Clunk-Clunk” – Do You?

If you can translate engine noises into solutions, love talking torque, and know your way around tire and wheel issues, we want YOU on our team.

We are looking for a Tire & Wheel Specialist who thrives on delivering excellent customer service, leading by example, and making smart decisions in a fast-paced shop in Bismarck, ND. You’ll be the bridge between customers and technicians — diagnosing, educating, and coordinating repairs while making sure every experience is a great one.

What You’ll Do

  • Greet every customer with a “customer first” attitude.

  • Accurately diagnose concerns, gather vehicle information, and prepare estimates using our Fast 5 process.

  • Communicate service options, timelines, and status updates clearly.

  • Help customers understand their vehicle’s needs with honesty and transparency.

  • Coordinate service workflow between techs, tire staff, and parts ordering.

  • Keep a clean, organized workspace and ensure repair records are well documented.

  • Manage completion reviews and ensure every customer leaves satisfied.

  • Assist with warranty education and manage warranty-related issues.

What You Bring

  • Positive energy, strong communication, and a team-first mindset.

  • Excellent problem-solving and analytical skills.

  • Ability to thrive in a fast-paced, customer-facing role.

  • Knowledge of tire, wheel, and basic automotive repair processes.

  • Comfort using service maintenance software (preferred).

  • Ability to handle multiple tasks, manage customer expectations, and keep operations running smoothly.

Requirements

  • Experience with tires, wheels, and auto service operations.

  • Able to work a varied full-time schedule (weekends, holidays, some evenings).

  • Excellent written and verbal communication skills.

  • Basic math, record-keeping, and computer skills.

Physical Requirements

  • Able to lift up to 50 lbs occasionally, and up to 30 lbs frequently.

  • Must be able to bend, kneel, climb, walk, and perform typical shop duties.

  • Trusted Tire & Auto enforces strict safety policies to protect all employees.

Pay & Benefits

$45,000 – $65,000/year
Commission + Bonuses
Full Benefits Package Includes:

  • Health insurance (partial employer contribution)

  • Health Savings Account with employer match

  • Company-paid life insurance

  • 401(k) with company match

  • Dental & vision insurance

  • Paid Time Off

  • Christmas Fund with match

  • Referral bonuses

  • Paid training

  • Employee & family discounts at Trusted Tire & affiliated brands

Why apply with us?

We’re local, we’re different, and we care about our people. You’re not just a number here — you’re a valued part of the team. We work hard, celebrate wins together, and always support each other.

If you’re ready to bring the energy, learn fast, and help drivers stay safe on the road — apply now and start your career with a team that’s got your back.

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